Payment Policy & Accepted Methods
Transparent, secure, and flexible payment options for individual retail customers, SMEs, and enterprise corporate procurement across Kenya.
1. Accepted Payment Methods
We provide multiple verified payment channels in Kenya:
Safaricom M-Pesa
Instant, automated checkout via official Till / Paybill and STK push. Instant payment confirmation and automatic order dispatch.
Bank Transfer (EFT / RTGS)
Direct corporate bank transfer into our official accounts (Equity Bank, KCB, NCBA). Ideal for bulk procurement, schools, and corporate fleets.
Visa & Mastercard
Processed via 3D-Secure PCI-DSS compliant payment gateways with zero surcharge for local and international cardholders.
Cash / Card on Pickup (Nairobi)
In-person payment upon inspection at our Nairobi service hub: Kenya House Complex, Koinange Street, 2nd Floor Rm S5.
2. Currency & Official KRA eTIMS Invoicing
All prices displayed on our website, product feeds, and formal quotations are strictly in Kenyan Shillings (KES) and are inclusive of standard Value Added Tax (VAT) where applicable.
In compliance with the Kenya Revenue Authority (KRA), an official eTIMS tax invoice featuring an authorized KRA QR code, control unit number, and Buyer PIN is issued for every transaction.
3. Payment Security & Fraud Prevention
We implement enterprise-grade security protocols across all digital transactions:
- 256-Bit SSL/TLS Encryption: All checkout pages and customer communications are encrypted with high-grade HTTPS SSL certificates.
- No Stored Financial Credentials: We never capture, store, or have access to customer PINs, CVV codes, or bank passwords.
- Verification for High-Value Orders: Orders exceeding 100,000 KES paid via electronic transfer are verified against corporate purchase orders before dispatch.
4. Billing Support & Queries
If you require a formal proforma invoice, vendor registration documentation, or KRA eTIMS invoice adjustments, please contact our accounts team at info@jaydigitalsolutions.co.ke or call +254 711 723 890.